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Improve your documentation based on quantitative and qualitative data from your insights page.

Correlate traffic and satisfaction

  • High traffic and low feedback scores: Popular pages with a poor user experience. Prioritize improving these pages.
  • Low traffic and high feedback scores: Documentation that is working well, but might not be discoverable. Consider promoting these pages.
  • High traffic and high feedback scores: Your documentation’s greatest hits. Review these pages for ideas to improve the rest of your content.

Put insights into action

Use these patterns to prioritize your documentation improvements:
  • Fix high-impact problems first: Popular pages with poor feedback scores affect the most users.
  • Respond to user feedback: Contextual and code snippet feedback can identify specific areas for improvement.
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